Should brokers and agents download the new Do-Not-Call registry every six months?

The Do-Not-Call (DNC) registry is a crucial tool in regulating telemarketing practices and ensuring that consumers' preferences regarding unsolicited calls are honored. Brokers and agents are required to consult the DNC registry to respect the wishes of individuals who do not want to receive telemarketing calls. However, the requirement is not to download the registry every six months. Instead, brokers and agents should refer to the registry according to the established guidelines set forth by the Federal Trade Commission (FTC).

Currently, the law does not mandate frequent updates every six months. Instead, agents should check the registry as needed, typically when they are about to make outbound calls, to ensure compliance with the DNC rules. This approach balances the need for compliance with operational efficiency, allowing brokers and agents to focus their efforts on provided customer service while respecting consumer preferences.

Thus, the correct understanding is that brokers and agents do not need to download the DNC registry every six months, making the assertion about the requirement to do so inaccurate.